At BigMoves.io, we stand behind the quality of our products and want you to be satisfied with your purchase. If you’re not fully satisfied, our refund policy is here to help.
Standard Refund Policy
- 30-Day Guarantee for Standard Purchases: All purchases come with a 30-day refund guarantee. If, within 30 days of your purchase, you find that the product doesn’t meet your expectations, contact us and we’ll process your refund—no questions asked.
Extended Refund Policy for Massive Moves Members
- 60-Day Guarantee for Massive Moves Members: As part of our commitment to Massive Moves Members, we offer an extended 60-day refund period. If, within 60 days of purchase, you are not fully satisfied, reach out to us and we’ll initiate the refund process.
How to Request a Refund
To request a refund, please email us with your order details and the reason for your refund. Refunds will be processed back to the original payment method.
Exclusions
- Refunds are only available for initial purchases and do not apply to renewals or recurring subscription charges.